Sentinel Travels and Tours is a Traveling Agency offering a wide range of services that includes booking/boarding of flight, ticketing, hotel reservations holiday trips, airport charter services and tourism consultation with attractive discount and complimentary offer on bulk purchase.
With the company’s development of new alliances, Sentinel Travels and Tours is better positioned to provide its clients with practical, cost effective services that meet international standards.

Mission Statement

Our mission statement is simple; the close association with our clients has enabled us to develop a regular and frank exchange of ideas and information. Therefore, our mission is TO REMOVE THE BURDEN OF ARRANGING TRAVELS FOR OUR CLIENTS.

In accomplishing this mission, Sentinel Travels and Tours intend to become a strategic business partner to its clients.

Client Strategy

At Sentinel Travels and Tours, We consider our reputation to be our greatest asset. We realize that this asset live on the experience of our customers and can only be maintained by ensuring their satisfaction. We are conscious of the fact that many of our clients first hear of us from our satisfied clients.

Our commitment to our client allows us to build a lasting and sometimes exclusive relationship with them.

Corporate Strategy

Sentinel Travels and Tours operate on four core principles;

1. Focus on select area of the travel and tourism industry to establish experience. Key areas include Air Fare Brokers and Discounts, Travel Consultancy, Adventure tours, in and out bound Tours and School Tours.
2. Identify and understand critical travel problems and opportunities and provide solutions to them.
3. Hire, train and retain the best talents.
4. Build partnership and alliances with global tourism leaders to enable us provide better service.

Sentinel Travels and Tours Operates a “flat” organization of only three levels. This Structure fosters an “open door” environment. We believe that good ideas are not the prerogative of managers alone. Staffs are encouraged to ask questions and make suggestions about our business – how to better satisfy clients – at any time. Doing so exposes our managers to a plethora of opinions, which facilitates the decision making process.

We believe that knowledge not shared is like a sheltered light, hidden and confined; it exists but no one benefit from it. As a company that values growth, we realize the importance of the dissemination of information and transfer of skills. An affirmation of this is the company’s continued commitment to training at all levels of the organization.